| LAVISHHOLIDAYS.COM | ![]() |
020 8206 0433 |
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Privacy & Security Statement
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What information do we and our partners monitor from you?
When you browse the site the only way we and our partners can obtain any kind of personal information is if you
submit it to us voluntarily.
We and our partners require you to supply personal information including an e-mail address when making a
booking or when wishing to join our "e-mail" offer service.
When you book on or via our site ,we and our partners need to know your name ,email address personal address,
credit or debit card number and expiry date. This allows us to process and fulfil your order, and to notify you of
your order status. We and our partners may also ask you for your telephone number which enables us to contact
you urgently if there is a problem with your booking.
Where the facility may be offered, you are responsible for keeping safe any passwords that you select to use this
web site. Please be careful when choosing your password/s.
We and our partners employ cookies (download of files to your PC to record your visits to the site) to measure
site useage and other related information.
How is your personal information used to benefit you?
The information is used to communicate with you and also understand your travel needs. It is also used to offer
future relevant products, services and offers to meet your needs.
What do we and our partners do with your personal information?
We and our partners will process any information you give us in accordance with the UK Data Protection Act 1988 and this rivacy policy.
We and our partners collect personal information (data) from customers at the time of booking or enquiry
Information about you and your travelling party will be used on our computers (and in other ways).
The following explains how we and our partners handle your data and when we and
our partners may disclose personal information.
Booking your travel arrangements or checking availability
We and our partners may need to process and pass information to hoteliers and other
accommodation providers, tour operators and sub-contractors,e.g. airlines. We and all our partners
may also pass sensitive personal information to suppliers to cater for special needs, e.g.
wheelchair assistance. Your data may be processed within the United Kingdom or overseas.
Please note, data transferred outside the European Economic Community may not be subject to
the same high standards of data protection legislation.
Supplying insurance cover
If applicable, we and our partners may need to pass your personal information to the insurer to
arrange cover.
Information about products and services
We and our partners may transfer information to carefully selected businesses to keep you
informed about their products and services. You may "opt-out"of our marketing database at any
time by calling 020 8206 0433.
Prevention of fraud ,debt tracing and collecting monies
We and our partners may use the data you provide for the purpose of financial control and debt
recovery through outside agencies.
Business administration
We and our partners may utilise the information you provide for the purposes of administration,
customer service, business management, market research and analysis. We and our partners
may monitor and / or record telephone conversations for security purposes and to improve
customer service levels.
Prevention of crime
We and our partners may provide your information to public authorities, such as the police,
customs and immigration if required by them or as is required by law.
By making a booking with us you are accepting this policy on behalf of yourself and your party
and you consent to the uses, transmission and disclosure of information as described, irrespective
of the levels of the data protection provided in any particular country and understand that this is at
your own risk. You have given explicit consent on behalf of your party to provide us with their
information (where applicable) and allow processing of the data.
Data Protection Statement
"In order for us to comply with the Data Protection Act 1988, we and our partners would like to
advise you that the information you supply to us will be used to provide you with the products,
offers and services you have requested. To do this we and our partners may have to share your
details with our trusted partners and suppliers. This may also involve sending your details to
countries that do not have an equal level of privacy legislation. Your details may also be used for
improving our customer services, analysis and occasionally, for the prevention of fraud."
Other Important Points to Note
We and our partners may use visitor information to measure the entry and exit points of visitors to
the site and respective numbers of visitors to various pages and sections of the site and details of
searches performed. We and our partners may also use this information in the future to measure
the usage of advertising banners, and other "click through links" to and from the site.
We and our partners have security processes in place to ensure that our customers' data is held on
a central database and is not accessible by any unauthorised persons. However, persons such as IT
systems suppliers may need to have access to the system from time to time.
Visitors to the site who subscribe to our e-mail service or visitors purchasing products on the site may
receive special offers, marketing information, promotional mailings and e-mails either from us or our
specially selected travel partners/suppliers.
We and our partners will provide a summary of any personal information held upon request. This information
will only be sent to the e-mail address on the file for the subscriber name associated with it.
Links to Other Web Sites and Principle Clause
We and our partners, our contractors, agents, owners, and employees cannot accept the
responsibility for the content or privacy policies of other web sites to which we and our partners may
link and in all cases, it should be known that we and some of our partners act only as agent and not
principle for the holiday services provided.
Do you need more reassurance?
If you need more reassurance about this security policy and its implications, please contact our
helpdesk who are ready to help with any misgivings or questions you may have. Please call the
telephone number on our web site.
Changing Your Personal Information
If you believe that we or our partners are storing incorrect details relating to you or you wish to change
or remove them, please contact us by calling the telephone number on our website or alternatively
write to us at the address below. We will endeavour to correct them as soon as possible:
Lavishholidays.com
72 North Way
London
NW9 0QY or call 020 8206 0433
Any Future Changes to Our Policy
If we or our partners decide to change our Privacy Policy, we or our partners will post those changes on
this page in order that you are aware of what information we and our partners collect, how we and our
partners use it and under what circumstances we and our partners disclose it.
Finally, We and our partners advise you to always check the terms and conditions relating to this web
site.

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Total Travel(S4984) is a member of the Global Travel Group
Retail Agents for ATOL holders.